After a week of coming to terms with the fact that my 19-year-old dog I had had since I was six needed to be euthanized, I brought her to Navy Blvd. Animal Hospital. I am so thankful that I brought her to them. As strange as it sounds, they made such an awful event into a wonderfully touching experience.
They allowed me to bring her ten minutes before they were to close and stayed a half hour later than they would have to help us. Still, they treated us with kindness and were constantly offering time before and after the procedure for us to be alone together.
I wanted to be with her when she was put down. In the time I was alone with her and they were preparing, each staff member, including the doctor, took the time to separately explain the process and prepare me of the natural reactions she would have in response to being put down. They even offered to take the time to bring her to another room in case I did not want to see her shaved or inserted with the catheter.
Everyone that examined and dealt with Jenny talked to her and treated her as if she were a pet that they were going to be treating in the future, even though her cognitive functioning had declined to the point that she did not recognize me. Dr. Armani explained to me that, in her condition, putting Jenny down was a form of treatment.
When the time came, he excused the technicians and walked me through every step he took. As had been warned, she did do some heavy breathing in the last seconds and he rubbed her head as she passed. After checking her heart beat, he nodded to let me know she had gone and let me have some silent time as he removed the catheter. He actually bandaged her, too. Before he left, he even explained to me that her symptoms pointed to kidney failure. A diagnosis was the last thing I expected and was just one of the many ways they helped me feel comfortable with the difficult decision I had made.
I wanted to bring her home for burial and the technician not only placed her in the box for me, but even took the time to neatly position her so that my family was also able to see her before burial. She then carried her to my vehicle.
At the end of the week, I was surprised to find a condolence card signed by the entire staff in my mail. I cried a lot with her death, but I have also cried thinking and talking about how kind and thoughtful everyone was. I cannot imagine having brought her anywhere else. Having their help made such a positive impact how I handled and recovered from everything.
To be honest, they had a far better bedside manner than any human-treating medical staff I have ever encountered. I didn't get even a tenth of the kindness or quality of care when my grandfather was taken off life support.
I would recommend them to anyone. Obviously I won't be requiring veterinary services in the near future, but I wouldn't consider anyone else when the time comes.
I see that a few people have written here that they thought their prices were higher than others'. However, if that is the case, I believe that the kindness and professional care they provide have no monetary equal. The price I paid was no different than anywhere else. I was even given a military discount.
It is obvious that only the best are hired and everyone there has not only a passion for animals, but for their clients.
Even if you don't want to switch locations, if ever the time comes when you have to put a pet down, please do yourself a favor and have the procedure carried out at the Navy Blvd. Animal Hospital. They are a group of wonderful people who go far beyond what even your own doctor would do. Most of all, your pet deserves the care that they give even at an inconvenience to themselves.
Thank you all for everything. I couldn't ever repay you for the impact you had on me throughout this time. You provided Jenny a dignified passing and the answers I needed to get through the trauma and accept not having her here anymore. You provided more than I thought possible.
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